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Posts Tagged ‘lessons learned’

For Leaders: The Importance of a Monthly Review

This week, for me, ends another graduate class, of which I’m now spending time finishing up grading. One of my favorite questions for the last discussion board is their take-away’s from the course. It is very uplifting and heartfelt when you see that the material covered has ‘sunk in’ and made a difference.

For leaders, doing the same type of review is important to see what their ‘lessons-learned’ have been, and to see results the team has made and how the leader has impacted these results. These reviews can be done daily, weekly or monthly (preferable) to keep on-track with goals and results earned. It also ensures that problems have been handled well and assesses the status of relationships with their workers.

So what goes into such as review? Here are questions to use and adapt in a leader’s assessment:

  • What worked well – what were the ‘wins’?
  • What can I do more of to build on?
  • What did not work well?
  • What do I need to stop doing?
  • What has gotten in the way of being effective in my role?
  • Did I access appropriate resources to get the work done, whether in people, outside resources, or tools?
  • Have I addressed any employee issues or conflicts that have occurred? Have I met with the employee in a 1:1 meeting to get to the root of the problem and coached them for a positive resolution?
  • Have I met regularly with the team? Have I encouraged and supported them?
  • Have I maintained good relationships with my upline and other partners in the organization? Have I encouraged this with my employees?
  • How has my attitude and outlook been? Have I worked on this?
  • Have I communicated effectively, ensuring that my message is heard the same by all?
  • Have I worked on my personal development and self-care? What actions did I take?
  • What are my ‘next’ goals?

These are just a few questions to assess and reflect on, all with the intent to build off current successes and move on to the new day/week/month’s goals. We can’t go forward if we don’t know where we’ve been; self-awareness and assessment is the way to start.

If you need help or would like support/accountability in completing your self-assessment and making plans to lead more effectively, let’s talk; contact us today at http://www.cyscoaching.com

A Peak Inside: My New Website and Lessons Learned

Last June, I learned that my website had been hacked; some very malicious codes were encrypted in my site.  With just a few “pings” and my site was gone!  I was panicked at the thought – first, for all the information I might lose and second, that my online reputation would be adversely affected.  At that time, I had high search engine rankings and was a Google preferred location.  It so happened that this discovery was made while I was working with a web developer to actually upgrade the site so I didn’t have lag time in finding help.  The upgrade I had been planning was to add a membership site and the web designer directed me to make the site a Joomla site (I previously had WordPress).  He was quickly able to get a website back up for me, although it was not the look I wanted. He said “we can work on that”

However, the working consisted of him sending me directions to do it on my own.  I have learned how to do a lot of things but I haven’t mastered all of the computer skills needed to make the site look good.  I am not sure why he wasn’t willing to do the work himself and then he slowly disappeared.  I kept asking around and finally found a Joomla expert, who developed a brand new site for me; however, he also disappeared before the site got up and running.  For just about a year I asked, but could not find, anyone who knew Joomla so this new site could get up.  I was frustrated and I could see how my business was affected.  Well, I finally did find a real Joomla expert who was able to clean things up and I am happy to announce that my new website is ‘open for business!”   I invite you in and let me know what you think.

There are also some lessons learned for those of you who have your own website or blogsite:

1. Pay attention to your site often – even though I was on my site often, it seems it wasn’t enough.  I am more diligent now

2. Don’t be aloof – I was too trusting that my site was safe. I was told by my hosting site, who discovered the malicious encryption, that there are people out there who sit and “ping” sites in the hopes of finding a way in.  I now have a stronger software protection and it is monitored heavily. Although this won’t totally guarantee that this won’t happen again, these measures will deter attempts

3. Update your content – don’t let the information you share be static; customers need variety so changing it up will keep them coming back as well as let hackers know that the site is monitored – this will put them on notice that any activities will be noticed and dealt with quickly which is what they want to do

Learn from my lessons so it doesn’t happen to you.  Rebuilding is never fun or easy but not impossible.  Here is my new site – www.cyscoaching.com – let me know how it looks!

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