The More You Do, The Easier it Becomes

Today is Day 5 of my blog challenge, which has been going well.  I find that daily writing is like riding a bike - it comes back to you after consistent effort.  I find that the more you do a task, the easier it becomes, which results in a higher level of skill and mastery.  …

Have You Ever Been Blindsided?

Bob is a manager at a large financial call center.  He is in charge of 100 employees, who are responsible for collections.  Bob goes about his day, and weeks, problem-solving and motivating his employees.  He feels he has created a good team and that his employees like and respect him.  So imagine his surprise when he …