Today is Day 5 of my blog challenge, which has been going well. I find that daily writing is like riding a bike - it comes back to you after consistent effort. I find that the more you do a task, the easier it becomes, which results in a higher level of skill and mastery. …
Have You Ever Been Blindsided?
Bob is a manager at a large financial call center. He is in charge of 100 employees, who are responsible for collections. Bob goes about his day, and weeks, problem-solving and motivating his employees. He feels he has created a good team and that his employees like and respect him. So imagine his surprise when he …
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